Finnish speaking KYC Agent to American Express!

Finnish speaking KYC Agent to American Express!

Annons: 25961849
Yrke: Administrativ assistent
Arbetsgivare: Academic Work
Arbetets ort: Kiruna, Norrbottens län
Senaste ansökningsdatum: 2022-06-12
Publiceringsdatum: 2022-04-21


Arbetslivserfarenhet: Administratör/Administrativ assistent


Are you Finnish speaking and want to make a career at a well-known credit card company? Do you want to learn more and develop within KYC and also gain valuable insight into what it is like to work within a worldwide company? Then you should not miss this opportunity to develop both professionally and personally. Take the chance and send in your application today!

As a KYC agent at American Express, you will be part of a virtual KYC team with colleagues in Brighton and the Nordics. In this role, you will be responsible for the communication to be sent to terminal card customers in the Finnish market. You will play a key part in ensuring that we maintain correct and accurate documents and information from customers.

The position is home-based and means that you can live and work from anywhere in Sweden. American Express arranges a home visit with an ergonomics specialist to check that ergonomics requirements are met in the home office. In addition, American Express provides the necessary office equipment and fire extinguisher / fire blanket.

This is a consulting assignment of six months with good chances of extension or over-recruitment, provided that all parties are satisfied.


Du erbjuds

* The opportunity to be part of a global company
* Developed together with a strong brand in an international environment
* A dedicated consulting manager and career partner throughout the assignment

As a consultant for Academic Work, we offer great opportunities for you to grow professionally, build your network and create valuable contacts for the future. Read more about our consulting offer.

You will initially have a solid introduction and participation to later work to achieve the company's high goals.

As a KYC agent, you will work towards the Finnish market and the first process in the KYC work, this by, among other things:

* Collect, review and analyze information from customers
* Send out customer messages via email or letter to customers you want to get in touch with
* Talk to customers over the phone and ask additional questions
* Customer contact via email and telephone
* Work closely with other departments

Development opportunities: You get the chance to develop both professionally and personally, in the role you get continuous coaching to succeed in the best way. You get experience from one of the world's most respected brands and written recommendations at the end of a consulting assignment.

- Fluent in the Finnish language at mother tongue level in both speech and writing
- Has good knowledge of the English language in both speech and writing

It is seen meritorious if you:

* Has good knowledge of the Swedish language in both speech and writing
* Has previous work experience of working with customer service

As a person, you are:

* Thorough
* Structured
* Communicative

Övrig information

* Start: ASAP
* Omfattning: Full time
* Placering: Home based

The recruitment process is handled by Academic Work and American Express' wishes are that everything regarding the position are handled by Academic Work.

We go through the selection on an ongoing basis and the ad can be shut down before the position is filled if we have moved on to the selection and interview phase.

American Express is a global company established in over 130 countries that offers its customers private credit cards, business cards, financial services and travel. American Express has made a difference in people's lives for over 160 years and supported them in big and small moments, providing access, tools and resources to take on their biggest challenges and reap the biggest rewards. Read more about American Express and their business here