Visit Coordinator

Presentation:

Research shows that women and other under-represented groups within our industry hesitate to apply unless they tick most boxes of a role description. At Stegra, we are building an impact company with sustainability at its core. We need a diverse, inclusive, and authentic team to rally behind our purpose of de-carbonizing hard-to-abate industries, starting with steel. So, if you are equally passionate about our purpose yet concerned that your experience doesn’t perfectly align with the qualifications stated in the job advert, we strongly encourage you to apply anyway. You may be just the right candidate, either for this role – or for another upcoming role in our rapidly growing business.

About us:

Stegra is on a mission to disrupt the global steel industry by producing green steel, with the end goal of bringing down CO2 emissions to zero. By using green hydrogen and fossil-free electricity instead of coal; water and heat will be our primary emissions. By 2030, our ambition is to produce 5 million tonnes of green steel annually in our fully integrated, digitalized, and sustainable plant in Boden, located in northern Sweden - currently in construction phase. But this is just the beginning – our expertise in green hydrogen will enable us to decarbonize other industries in addition to steel, and we look forward to what’s next in store for us.

We are looking for talented, innovative, and purpose-driven people to join our rapidly growing and diverse team. Our employees get to learn everyday, implement the latest technology and test and put their ideas into practice. Together, we are building an impact company with sustainability at its core – for our people, customers, investors, society, and planet.

Visit Coordinator

Are you passionate about creating exceptional visitor experiences from start to finish? We’re looking for a Visit Coordinator to join our team!

In this role, you’ll handle everything related to visits, from the moment an inquiry comes in until the visit is successfully completed. You’ll coordinate all aspects of the visitor journey, communicating with all involved parties, ensuring everything runs smoothly. Some visits will require your on-site presence, which may involve tasks like being available at a hotel to ensure everyone gets to their transport on time or making a quick trip to pick up a forgotten bag.

This role spans a variety of responsibilities, both big and small, so you’ll need to thrive in a fast-paced environment where no days are alike and.

What we’re looking for in this position:

• Exceptional organizational skills: You can manage multiple tasks and priorities simultaneously.

• Proactive mindset: You anticipate needs and take initiative without waiting for direction.

• Flexibility: You adapt quickly to changes and enjoy a dynamic, fast-paced workplace.

• Excellent communication skills: You’re able to communicate clearly with visitors, internal teams, and external partners in both written and verbal form.

• Problem-solving abilities: You stay calm under pressure and can handle unexpected situations effectively.

• Attention to detail: You ensure every aspect of a visit is planned and executed flawlessly.

• Customer service excellence: You take pride in providing a warm, professional, and memorable experience for all visitors.

• Team player: You collaborate easily with colleagues across different functions.

• Driver’s license and willingness to travel locally: Some visits may require travel to hotels or other locations.

Preferred Qualifications:

• Experience in event planning, hospitality, or customer service.

• Proficiency in using scheduling and communication tools (e.g., Outlook, Slack etc).

• Fluency in Swedish and business English.

Location & Travel:

This position is based in Boden, but occasional travel to Stockholm will be required.

If you’re ready for a role where you’ll be at the heart of delivering seamless visitor experiences, we’d love to hear from you!

What we can offer you

If you are passionate about making actual change and having a positive impact on society and our planet, Stegra offers a unique opportunity to be part of a fun and professional team with high ambitions.

You will get the opportunity to shape your future career together with a company focusing on creating a culture where everyone can thrive and feel a sense of belonging. In the end, we know that Stegra's growth and success is dependent on our people and we can’t wait to shape the future of steelmaking and other industries together as a team.