Customer Success Administrator [OBS denna annons har utgått]

Annons: 25080427
Yrke: Systemadministratör
Arbetsgivare: Adecco Sweden AB
Arbetets ort: Luleå, Norrbottens län
Senaste ansökningsdatum: 2021-10-06
Publiceringsdatum: 2021-09-06


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Presentation:

Welcome to the World of Mobilaris
Mobilaris Group is a world-leading decision support solutions company based in Luleå, Sweden. We develop our products in close collaboration with our customers, who span over 20 countries worldwide within the areas of mining, industries and authorities. Since 1999, we have helped our customers to work better and faster, while keeping people safe.

The business of Mobilaris Group is channeled through two business areas, each one with unique offerings and characteristics. Find out more about our different business areas: Mobilaris Mining & Civil Engineering and Mobilaris Industrial Solutions.

We are expanding and are now looking for new colleagues who want to join us on our journey.

What we offer
Mobilaris is an innovative, fast-growing product company with customers all around the world. You will have a major impact on our customers´ way of operations. We work in teams in which everyone has a great responsibility and influence on the procedures. You will learn from people with unique competence and skills while contributing with yours.

We believe that trust, teamwork, and innovation are fundamental building blocks for moving forward and positively impacting the world. Without trust, there can be no teamwork, and without teamwork, there is no innovation. Mobilaris believes in the power of teams, both virtual as well as physical. We employ our thinking in our new way of working mixing on premise collaboration with the flexibility of remote working.

One of our core pillars at Mobilaris is technology leadership. We want to master the latest technologies in our domain and deploy them in our products to give value to our customers. It is a key part of our long-term strategy, and we use that in all our businesses every day, making high-performance effortless. We are excited to welcome new team members who share our ambition to develop leading technical solutions and continuously learn more.

In November 2021, we are moving to our new climate-smart office. It is the first of its kind in the north of Sweden and is situated centrally in Luleå. The house will become an arena where established companies, entrepreneurs, and various skillsets will interact and grow together.

Join our Customer Success team as a Customer Success Administrator!
Within Customer Success we continue to expand to meet the growing demand for our current and coming solutions among a quickly increasing number of customers around the world.

We are looking for skilled people who want to grow with us, are curious and have the right mindset of moving fast and working closely to customers. You have a great interest in the latest technology and can apply it to customer needs and expectations, and thereby create customer value. In the end, it is all about bringing technology that solves a problem to the customer. Effortless for the customer, inspiring for us.

We believe that you are comfortable in design and engineering matters across various topics, often including customer interactions and that you are open to national and international travelling.

About the role
We are looking for someone to administrate our digital products in the offering with regards to safety, security and sustainability. The role would include, not limited to, the following for a Customer Success Administrator:

Register and control deployment of software Keys, upgrades, releases, certification
Process management of deployment with Hardware offering
Configuration, registration, maintenance and interact with Suppliers of hardware products
Customer VPN process management
Software registration coordination ensuring that systems are safe and secure against cybersecurity threats
Working with software developers and software engineers to ensure that development follows established processes and works as intended
You have strong analytical skills with the ability to collect, organise and analyse significant amounts of information with attention to detail and accuracy. Good interpersonal skills and work well in a team environment but just as comfortable in working alone or being a self-starter.

Bachelor´s degree in Computer Science, Computer Engineering, Information Technology or similar with experience

Do you have skills and interest in this role, and would you like to be part of our exciting journey? Welcome to apply!

Send us your application as soon as possible, by the latest October 3rd, 2021.

Welcome to apply!

Questions? Welcome to contact Casper Swart, Vice President Customer Success
E-mail: casper.swart@mobilaris.se
Phone: +46 070 269 73 29

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